Wholesale

As of March 2017, we launched a new website. If you have an account with us, you will need to reset your password before you can login. Please email us or call us at (518) 729-1900 with any concerns.

Mayan Hands artisan Gloria Chonay visits Mango Tree Imports

Mayan Hands welcomes wholesale customers! We recognize merchants as a vital link in the chain of cooperation and support for the women of Mayan Hands, their families and communities in Guatemala.  

Prospective wholesale clients are invited to establish a Mayan Hands Wholesale Account online. After we approve your account (usually within one business day), you will then be able to log in to view wholesale pricing and place orders. Wholesale prices are available only to approved retailers. If you have any questions, please email us or call us at (518) 729-1900.

 

FIRST TIME WHOLESALE CLIENTS:

Minimum opening order is $150; no minimum for reorders. First-time customers must prepay by credit card. We require a tax resale ID number to be on file before shipping.

 

PAYMENT AND TERMS:

We accept cash, checks, and credit cards. Returned checks are subject to a $40 fee. To apply for net 30 terms, please email us a credit reference sheet that includes 3 credit reference.. It may take 2 weeks or more to approve the application.. Net 30 accounts are subject to a 1.5% monthly finance charge.

 

SHIPPING and HANDLiNG:

Merchandise is shipped the most cost-effective way via UPS Ground or USPS Priority. Costs are determined by weight and region. Shipping and handling charges are calculated and added to your invoice total when you place your order.

 

RETURNS:

Refunds accepted ONLY with prior approval and within 15 days of original receipt. Please call or email for return merchandise authorization. No credit or exchanges are issued on damaged or mis-shipped items unless notified within 15 days of receipt. A 20% restocking fee will be applied to returns initiated 15 days after receipt. No returns are accepted after 30 days of the invoice date unless defective. Shipping costs are non-refundable. For approval or more information, please contact info@mayanhands.org or call us at (518) 729-1900. 

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